Amazon finally does what’s needed!

by subacati

This is a follow up to my previous post here! …

So, After finally getting back in touch with customer care, they agreed to refund the item without much fuss. Still, they should have done it without my having to hound them about it. :irked:

Hello,

We're writing to let you know we processed your refund of ZAR1,058.29 for your Order #####################.

This refund is for the following item(s):

Item: Fujifilm Fujicolor Superia 1600 Color Negative Film ISO 1600, 35mm, 36 Exposures
Quantity: 5
ASIN: B00005QF7H
Reason for refund: Item arrived late

Here's the breakdown of your refund for this item:

Item Refund: ZAR798.94
Shipping Refund: ZAR259.35

We'll apply your refund to the following payment method(s):

XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX: ZAR1,058.29

We've processed a refund for the above order in the amount of ZAR1,058.29. The refund should appear on your account in 2-3 days if issued to a credit card.
Refunds issued to a bank account typically take 7-10 days to reflect on the account balance.

Have questions about our refund policy?
Visit our Help section for more information:

http://www.amazon.com/refunds

We look forward to seeing you again soon.

Sincerely,

Amazon.com
We're Building Earth's Most Customer-Centric Company
http://www.amazon.com

Note: this e-mail was sent from a notification-only e-mail address that cannot accept incoming e-mail. Please do not reply to this message.

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