Fwd: [Ticket#2008052410005382] [contact-form] Mobile compatibility

by subacati

———- Forwarded message ———-
From: cellity Support <en-support@cellity.com>
Date: Tue, 3 Jun 2008 16:23:11 +0200
Subject: Re: [Ticket#2008052410005382]

Mobile compatibility
To: Aadil Shah

Dear Aadil Shah,

Sure you can include this correspondence in your blog if you wish. Only time
will tell if Vodacom will change their ways. Hopefully as users start
switching to networks that support 3rd party applications like ours they will
change their mind. For your information the cellity email can be used with
most private emails (as long as forwarding is supported which in most cases
like gmail it is).

Tips for setting up Communicator with your personal email account:

You can have all messages from your normal personal email address forwarded to
your cellity email and have people reply to it as well! This is a 2 step
process.

First in your normal email you must configure it to forward messages to your
cellity email address. Please visit our FAQ's and read How to Forward emails
from my personal email address? if you are unsure how to do this:
http://www.cellity.com/en/faq/faq-communicator.html

Secondly in the cellity Communicator client simply goto – Options – Messaging
– Reply To: Change this to your online email address.

Now all emails sent to your online email will be also forwarded to your phone
and when you send emails from your phone people will reply to your normal
email address which will once again also be forwarded to your phone!

Please check the FAQ's at for more information:
http://www.cellity.com/en/faq/faq-communicator.html

If you have any further enquires please do not hesitate to ask.

Best Regards,

Mr. Christie


cellity AG
en-support@cellity.com
http://www.cellity.com

Vist our community:
http://community.cellity.com/forumdisplay.php?fid=17

"Aadil Shah" wrote:

> I don't have a wap profile for my phone. I have a vlive and internet
> profile. It takes a few minutes for the network to detect that this
> application is in use. Changing profiles bought some time but as soon
> as they detect that it's in use, they block it. Like I said, it's a
> deliberate action by Vodacom South Africa and they justify it by
> saying that it's a revenue loss for them. They don't block the sms's
> from you, they just block internet/gprs access for this application.
> You might get around that by disguising the way it presents itself to
> the connection. I don't know enough to verify he that would help.
> This application is not really what I was looking for anyway. I'm
> having problems accessing my incoming email on my primary email
> address. I was hoping This would help.
> Thanks for your efforts though, it's refreshing to see a genuine
> effort being made to resolve a problem. I would like to place these
> emails on my blog with your permission.
>
> On 30/05/2008, cellity Support <en-support@cellity.com> wrote:
> > Dear Aadil Shah,
> >
> > Thank you for your information.
> >
> > So how did you get the activation code SMS out of interest? Usually vodacom
> > does deliver that for us? When you say access was blocked shortly afterwards
> > what message was displayed? If it was a connection problem then one thing
> > you
> > can try is to change your GPRS profile from the WAP Profile to the Internet
> > Profile. This is because using the WAP apn it is user for vodacom to filter
> > our service.
> >
> > If you have any further enquires please do not hesitate to ask.
> >
> >
> > Best Regards,
> >
> > Mr. Christie
> >
> > —
> > cellity AG
> > en-support@cellity.com
> > http://www.cellity.com
> >
> > Vist our community:
> > http://community.cellity.com/forumdisplay.php?fid=17
> >
> > "Aadil Shah" wrote:
> >
> >> I received the activation code, but access was blocked by vodacom
> >> shortly afterward. Vodacom's customer care informs me that this is the
> >> result of a recent management decision.
> >> Apparently, they were losing revenue to yours and similar services.
> >> The Skype phone has also been affected.
> >>
> >> On 29/05/2008, cellity Support <en-support@cellity.com> wrote:
> >> > Dear Aadil Shah,
> >> >
> >> > Thank you for your request.
> >> >
> >> > Yes that is correct, unfortunately Vodacom are currently blocking our
> >> > download
> >> > and activation SMS's. We're working on the problem at the moment for
> >> > authorization. Please be patient as we work on this issue. Regretfully I
> >> > cannot give out activation codes over email since we need to verify that
> >> > your
> >> > phone number is correct (to prevent fraud and misuse) and is this is the
> >> > only
> >> > way to do it.
> >> >
> >> > If you have any further enquires please do not hesitate to ask.
> >> >
> >> >
> >> >
> >> > Best Regards,
> >> >
> >> > Mr. Christie
> >> >
> >> > —
> >> > cellity AG
> >> > en-support@cellity.com
> >> > http://www.cellity.com
> >> >
> >> > Vist our community:
> >> > http://community.cellity.com/forumdisplay.php?fid=17
> >> >
> >> > "Aadil Shah" wrote:
> >> >
> >> >> Hi, thank you for your reply. I have downloaded the communicator.
> >> >> Unfortunately, your product is not authorised for use on Vodacom's
> >> >> network and has been blocked.
> >> >>
> >> >> On 26/05/2008, cellity Support <en-support@cellity.com> wrote:
> >> >> > Dear Aadil Shah,
> >> >> >
> >> >> > Thank you for your request.
> >> >> >
> >> >> > That is correct our website http://www.cellity.com will not work with Opera
> >> >> > Mini.
> >> >> >
> >> >> > However you should still be able to access our wap site with opera
> >> >> > mini:
> >> >> >
> >> >> > wap.cellity.com
> >> >> >
> >> >> > If that site also does not work then you will unfortunately need to
> >> >> > access
> >> >> > our
> >> >> > website via a computer to receive the download SMS.
> >> >> >
> >> >> > If you have any further enquires please do not hesitate to ask and
> >> >> > have
> >> >> > fun
> >> >> > saving while using cellity !
> >> >> >
> >> >> >
> >> >> > Best Regards,
> >> >> >
> >> >> > Mr. Christie
> >> >> >
> >> >> > —
> >> >> > cellity AG
> >> >> > en-support@cellity.com
> >> >> > http://www.cellity.com
> >> >> >
> >> >> > Vist our community:
> >> >> > http://community.cellity.com/forumdisplay.php?fid=17
> >> >> >
> >> >> > Aadil Shah wrote:
> >> >> >
> >> >> >>
> >> >> >> name: Aadil Shah
> >> >> >> email:
> >> >> >> Phone number: +27822271492
> >> >> >> Subject: Mobile compatibility
> >> >> >>
> >> >> >> message:
> >> >> >>
> >> >> >> Your website does not appear to operate correctly with Operamini. As
> >> >> >> this
> >> >> >> is
> >> >> >> the only browser I have that allows access to websites that are not
> >> >> >> custom
> >> >> >> built for an LG u8120, I would like to recommend that this be
> >> >> >> corrected.
> >> >> >> More information is available at
> >> >> >> http://www.opera.com
> >> >> >>
> >> >> >>
> >> >> >
> >> >>
> >> >>
> >> >> —
> >> >> qlue – (I haven't got a qlue)
> >> >> Anything is possible -(but not everything is viable)
> >> >>
> >> >>
> >> >
> >>
> >>
> >> —
> >> qlue – (I haven't got a qlue)
> >> Anything is possible -(but not everything is viable)
> >>
> >>
> >
>
>
> —
> qlue – (I haven't got a qlue)
> Anything is possible -(but not everything is viable)
>
>


qlue – (I haven't got a qlue)
Anything is possible -(but not everything is viable)

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